Privacy Policy
This Privacy Policy describes how Ishi no KA (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.ishinoka.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy PolicyWe may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law. How We Collect and Use Your Personal InformationTo provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us. In addition to the uses below, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms, and protect the rights of Ishi no KA, our users, and others.
Information We Collect Directly from You
• Contact details: name, address, phone number, and email. • Order information: billing/shipping addresses, payment confirmation, and contact details. • Account information: username, password, and security data. • Shopping information: viewed items, saved carts, loyalty points, reviews, referrals, and purchases. • Customer support communications: any information you include when contacting us. Some features require certain information to function; declining to provide it may limit access to those features. Information We Collect Automatically (Usage Data)We may collect information about your interaction with the Site through cookies, pixels, and similar technologies. Usage Data may include device type, browser, IP address, network information, and browsing activity.
Information from Third Parties We may obtain data from:
• Service providers (e.g., Shopify). • Payment processors for processing transactions. • Analytics and advertising partners. • Vendors who support our operations. All third-party data is handled in accordance with this Privacy Policy. How We Use Personal Information • Providing Products and Services: To process orders, payments, and shipments, manage accounts, and communicate order status. • Marketing and Advertising: To send promotional messages and tailor advertising. • Security and Fraud Prevention: To detect or prevent fraudulent or illegal activity. • Customer Support and Improvement: To respond to inquiries and improve our services.
CookiesWe use cookies to operate and improve our Site, analyze usage, and personalize experiences. You may disable cookies through your browser, though this may affect functionality. Our Site does not respond to “Do Not Track” signals. For details, see Shopify’s Cookie Policy: https://www.shopify.com/legal/cookies.How We Disclose Personal Information
We may share data: • With vendors and service providers (e.g., IT, fulfillment, analytics, and support). • With marketing and business partners. • With affiliates within our corporate group. • As required by law, or in the event of business transfers. • With your consent or direction. We do not sell or use sensitive personal information without consent. User-Generated Content
If you post reviews or public content, it may be visible to others. You are responsible for the information you choose to share. Third-Party Websites and LinksOur Site may include links to other websites not controlled by us. We are not responsible for their privacy or security practices. Children’s DataThe Services are not intended for children, and we do not knowingly collect personal data from individuals under 16.Security and RetentionWhile we take security seriously, no system is fully secure. Do not send sensitive information via unprotected channels. We retain data only as long as necessary for operations, legal obligations, or dispute resolution.
Your Rights Depending on your jurisdiction, you may have rights to:• Access, correct, delete, or transfer your data. • Opt out of data sales or targeted advertising. • Restrict or withdraw consent for processing. • Appeal decisions or update communication preferences. We may verify your identity before processing such requests and will not discriminate for exercising these rights.
Complaints
If you have concerns about how we handle your data, please contact us first. If unresolved, you may contact your local data protection authority. International UsersYour data may be transferred or stored outside your home country, including Japan. For EU/UK users, transfers rely on recognized safeguards such as the EU Standard Contractual Clauses or equivalent mechanisms.
Contact If you have any questions about this Privacy Policy or our data practices, please contact us at:info.ishinoka@gmail.com
For applicable data protection laws, Ishi no KA is the data controller of your personal information.
At Ishi no KA, we are committed to ensuring digital accessibility for individuals of all abilities. We continuously work to improve the user experience for everyone and strive to adhere to the highest accessibility standards.
Our website follows the principles of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1 Level AA to provide an inclusive and user-friendly online experience.
If you experience any difficulties viewing or navigating our website, please contact us at info.ishinoka@gmail.com with the subject line “Accessibility.” In your message, kindly describe the specific issue you encountered and any suggestions you may have for improvement.
Your feedback is important to us, and we take it seriously as part of our ongoing commitment to creating a welcoming and accessible digital environment for all visitors.